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Policies

Reservations:

Reservations are required at least five business days in advance to assure services. This policy applies to both individual services and spa parties. If you call and would like an appointment that same day we will do our best to service you.

Spa Party Payment:

In order to secure your reservation, date and time for Spa Parties, a 50% deposit must be made with a credit card. Before securing your appointment date, we will also need to know the number of people in your party and what treatments each guest would like. A contract is than e-mailed to you. Upon receiving the deposit, we will then reserve the necessary number of licensed spa technicians for your party.

Visa, MasterCard, Checks and cash are excepted methods of payment. A copy of valid drivers license must accompany any Personal checks. A $30.00 fee will be charged on all returned checks.

Balance Due:

The balance is due in advance of your spa party date ensuring you a stress-free party. We do not process payments the day of your spa party, Pampered Soul Massage is not a mobile salon, we are a Event Spa Service business.

Cancellation Policy:

Cancellation for a group event or for a spa party must be made at least 72 hours in advance of party start time in order to receive a refund of your deposit. Any no-shows or individual guest cancellations will not be refunded. We have hired the correct number of therapists, based on the contract of services. In the event you would like to reschedule a date, please lets us know quickly as we would like to have your date open!

Set-up:

Pampered Soul Massage will arrive 30 to 60 minutes prior to the scheduled party time. This will allow time to re-arrange any small furniture and set-up equipment. Tables, sheets, creams, oils, towels and music will be provided. Lighting candles are at the discretion of the host/hostess.

A consultant may tour the venue prior to the scheduled date to insure adequate space is available for services and/or to help with party planning.

Travel Fees:

A travel fee may apply to services and parties outside of the Brick town area based on roundtrip distance. First 30 miles no travel fee charged. Over thirty miles a fee of fifty five cents per mile will be assessed. Parking fee, if any, will be garage rate.

Note: We will travel out-side of New Jersey as far as parts of P.A. Manhattan, Staten Island & Delaware, We also service Greensboro Vermont, as we do have professionals located in this area!

Pre-Paid Parties: - Book Now, Party Later and receive 10% off your bill must book a party starting at $1000.

Book your party early and have your Spa party at your leisure!

Pampered Soul Massage will send you A Gift Certificate with amount of party and services that will be offered. Spa Stations: must book a minimum of 4hrs and 3 station…

Referral Program: - Refer a friend to host a spa party and you receive 50% off a service of choice!

Please be aware overtime charges may apply if your party goes beyond the allotted time listed on your schedule. Staff will do their best to accommodate guests who have arrived late however it is not always possible for the staff to provide the entire appointment time.

An overtime rate of $90.00 per hour per requested technician/therapist will be charged and must be paid in cash for services to continue beyond the allotted time if available.

Communication:

Please communicate any expectations or concerns to your therapist before and during treatment so that he or she can target your treatment to meet your expectations.

Certain conditions are contraindicated for massage please let your therapist know if you have any medical conditions that would prevent you from treatment suck as broken skin or lesions. If pregnant please let us know prior to treatment.

Gratuities:

Gratuities are at the discretion of each individual and are greatly appreciated by staff. Pampered Soul Massage does not include gratuities unless otherwise noted.

Pricing and Treatments:

Pricing and treatments are subject to change at any time without any notice.

Gift Certificate Policy:

Gift Certificates are valid up to one year of date of purchase. Gift Certificate will be honored after the expiration date for a period of one additional year at 50% value.

About Us

Pampered Soul Massage is a premier mobile massage and spa company in which we bring all our spa services to your location throughout the Tri-State Area. Our mobile services can be provided on an individual or group basis in the comfort of your own home, business or your next big private group event, called “spa parties”.

We provide all the necessary products, supplies and equipment to make your big event a success! Decorations, if applicable, can include water fountains, candles and soothing spa music. We can also provide catering services.

Disclaimer

Pampered Soul Massage is a unique massage service, as we bring our services right to our clients' homes, businesses, hotels & B&B 's, throughout New Jersey.

Our mobile spa provides on-site, professional spa services, similar to what you would experience at your local walk-in day spa.

Our spa professionals reserve the right to refuse service to any client who appears to be under the influence of drugs and/or alcohol, is behaving in an inappropriate sexual manner, or if the spa professional feels he/she is in imminent danger.

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